Delivery Information - The Pet Experience
Dog Training Classes: Due to COVID-19 group training classes in Sherborne and Weymouth have been cancelled for the foreseeable future. Please contact Sarah on 07769705807 or email at for online alternatives For Coronavirus updates on the shop, local deliveries and mail order deliveries please read the articles in the News section.

Postage & Packing

UK postage is free for all orders over £24.00. The weight of our products is shown either in the product title/description or you can select an option for your preferred weight. Goods remain the property of The Pet Experience Ltd until they are paid for in full. Customers should allow up to 2 working days for nationwide delivery and if they have any special delivery instructions these should be made aware to us at the time of ordering.

Customers with a delivery address in Weymouth that have either a DT3 or DT4 postcode will have thier order delivered by our local delivery van. If the order is placed prior to 4pm delivery can normally be made that evening but confirmation will be made by e-mail.

Orders under £24.00 are charged at £6 for UK nationwide delivery.

We only provide UK Mainland deliveries at present and cannot deliver to Northern Ireland. However, if you live in an excluded area please contact us and we will try and accommodate you over the telephone.

Credit and debit card payment methods

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