Delivery Information - The Pet Experience
Dog Training Classes: Due to COVID-19 group training classes in Sherborne and Weymouth have been cancelled for the foreseeable future. Please contact Sarah on 07769705807 or email at for online alternatives For Coronavirus updates on the shop, local deliveries and mail order deliveries please read the articles in the News section.

Postage & Packing

UK postage is free for all orders over £24.00. Goods remain the property of The Pet Experience Ltd until they are paid for in full. Customers should allow 2 working days for nationwide delivery and if they have any special delivery instructions these should be made aware to us at the time of ordering.

Customers with a delivery address in Weymouth that have either a DT3 or DT4 postcode will normally have their order delivered by our local delivery van. Delivery days for Weymouth are usually Monday afternoons and Thursday afternoons. Please bear this in mind when planning your next order so that you do not run out of food.

Orders under £24.00 are charged at £6 for UK nationwide delivery.

We only provide UK Mainland deliveries at present and cannot deliver to Northern Ireland. However, if you live in an excluded area please contact us and we will try and accommodate you over the telephone.

Credit and debit card payment methods

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